: Ensure your printer is connected via USB and turn off any antivirus software, as these programs are often flagged as false positives. Launch Program : Open the AdjProg.exe application as an administrator. Select Printer : Click the button, choose from the Model Name list, and set the Port to Auto Selection or the specific USB port. Enter Maintenance Mode Particular Adjustment Mode and select Waste ink pad counter from the list. Check Counter : Tick the boxes for Main pad counter Platen pad counter , then click to verify the current percentage. Initialize Reset : Re-tick the same boxes and click Initialization when the confirmation prompt appears.
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