: Ensure the Compliance Module version on the ISE server matches or is newer than the one on the client. Administrators should navigate to Work Centers > Posture > Client Provisioning > Resources
Expired certificates used for the "Profile" function can cause the downloader to hang. Admins should verify that certificates on the Adaptive Security Appliance (ASA) or ISE are current. If they have recently expired, a manual reboot of the Policy Service Nodes (PSN) may be required after updating the certs. Comparison: AnyConnect 4.10 vs. Cisco Secure Client AnyConnect - Failed To Launch Downloader - Cisco Community failed to launch downloader cisco anyconnect 410 top
If you are an IT admin deploying this fix to 100 users, push out the registry keys from Fix #7 and disable SmartScreen for the corporate VPN domain via Group Policy. : Ensure the Compliance Module version on the
A: Submit a ticket to your internal IT helpdesk. Copy-paste this entire article link and tell them: "Please add an AV exclusion for vpn_downloader.exe and clear the %ProgramData%\Cisco\Downloader cache." If they have recently expired, a manual reboot