He took a deep breath. If he clicked the wrong button, he could brick the printer entirely. He followed the on-screen instructions precisely. He put the printer into "Maintenance Mode" by holding the stop button, then turning it on.
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When this counter hits a specific limit (usually around 100,000 prints or cleaning cycles), the printer locks itself to force a service check. This triggers the "Service Required" error. He took a deep breath
Resetting the software tells the printer the pads are empty, but the are still full of ink. 000 prints or cleaning cycles)