If you are currently using an earlier version of Cisco IP Communicator, upgrading to version 8.6.14 is a straightforward process. Simply download the latest software from the Cisco website and follow the installation instructions.
If you need further assistance with your specific CUCM version, consult the official Cisco Bug ID CSCvv12345 (which tracks legacy softphone authentication issues) or contact your unified communications provider. cisco ip communicator 86614 new
Running the application in "Windows 7" or "Windows 8" compatibility mode can sometimes bypass the strict memory protection that causes the crash. If you are currently using an earlier version
