If you are seeing the error message you are likely dealing with a broken update path in your software. This specific error usually triggers when an incremental update (SP21 V4) looks for a specific previous version to build upon, but fails to find it in the local directory. Why is this error happening?
If you are blocked in the middle of an update (e.g., during a SUM run) and cannot restart from scratch: cannot update the patch sp21 v4 was not found in the updated