| Step | Action | Success Indicator | |------|--------|-------------------| | 1 | Is PowerPoint closing completely before you check? | Yes (license files lock when PPT runs) | | 2 | Did you search hidden files? | license.xml found | | 3 | Did you try the command line method? | Key displayed in terminal | | 4 | Is the USB drive formatted as exFAT? | NTFS or exFAT (FAT32 corrupts XML) | | 5 | Do you have write permissions? | Yes (portable needs write access to its own folder) | | 6 | Did you try a different USB port? | Yes (some ports disconnect power to license dongles) |
: Information is stored in: /Users/[USERNAME]/Library/Application Support/think-cell . Summary of License Types think-cell KB0010: The think-cell license key window pops up how to check think cell license key portable
: Existing customers can log into the think-cell Customer Portal using their work email to view their active licenses. | Step | Action | Success Indicator |
The XML file is encoded with UTF-16 and has byte-order mark (BOM) corruption. | Key displayed in terminal | | 4
or
The most direct way to check your license status is within the software itself: Open the "About" Dialog : On the PowerPoint or Excel ribbon, go to think-cell
A dialog box will appear showing the current license key and its expiration date . 2. Locate the Local Configuration File