| Error / Symptom | Likely Cause | Fix | |----------------|--------------|-----| | PC Tool does not detect device | USB driver missing or old | Uninstall driver → reinstall from PC Tool folder | | Update fails at 50% | Low battery or USB disconnect | Recharge battery, use AC adapter, retry | | Device stuck on boot logo after update | Corrupted flash | Contact support – recovery image required | | PoE tests show unexpected values after update | Calibration shift | Perform “Factory Reset” → retest with known injector |
What is your ? (Check under Settings > About) Do you have a Link-Live account ready? LinkRunner AT Manager and Updating Software - NetAlly linkrunner at 2000 firmware update
: The Windows application required to interface with the device. Latest Firmware File : Look for the most recent version, such as v2.5.4 Build 1110 2. Connect the Device | Error / Symptom | Likely Cause |