: Unified channels for customer queries, including live chat and social media integration.
Now available natively within the platform to construct dashboards and analyze data sets without external connectors [1]. bitrix24 open source
Most SaaS CRMs limit you to "Custom Fields" and "Webhooks." Bitrix24 self-hosted lets you do surgery. : Unified channels for customer queries, including live
: Organizations are responsible for paying for their own servers and hosting [13]. : Unified channels for customer queries